Acceptable Use Policy

Purpose

This Acceptable Use Policy (AUP) governs the use of AIM-Port, a proprietary appraisal management platform owned and operated by Atlas. The purpose of this policy is to ensure the platform is used in a secure, lawful, and responsible manner in support of appraisal-related business activities.

Scope

This policy applies to all individuals granted access to AIM-Port, including employees, contractors, clients, vendors, and other third-party users.

Acceptable Use

Users may only access AIM-Port to perform tasks related to their role in the appraisal management process. All use must be consistent with federal and state regulations (including but not limited to TILA-RESPA, AIR, and AMC laws & regulations), company policies, and ethical business practices.

Permitted activities include:

  • Placing, assigning, managing, and reviewing appraisal orders
  • Communicating professionally with clients, vendors, and appraisers
  • Uploading and reviewing legitimate documentation related to appraisal files
  • Accessing data required to fulfill job duties or client services

Prohibited Use

The following actions are strictly prohibited:

  • Sharing login credentials or accessing the system under another user’s identity
  • Uploading falsified, altered, or misleading documentation of any kind
  • Attempting to unduly influence appraiser outcomes or valuations
  • Bypassing compliance workflows or business rules embedded in AIM-Port
  • Using the platform to harass, threaten, or coerce other users
  • Introducing malicious code, exploiting system vulnerabilities, or attempting unauthorized access
  • Extracting or exporting data for unapproved or personal use

Data Security and Confidentiality

All users are responsible for maintaining the confidentiality and integrity of borrower, client, and vendor data accessible via AIM-Port. Users must not:

  • Share protected data outside authorized channels
  • Save, store, or transmit sensitive data through unapproved means
  • Retain copies of documents after termination of access or employment

System Monitoring

AIM-Port reserves the right to monitor system usage, communications, and uploaded content to ensure compliance with this policy and to maintain system security.

Violations and Enforcement

Violations of this policy may result in:

  • Temporary or permanent suspension of access to AIM-Port
  • Disciplinary action up to and including termination of employment or contract
  • Notification to regulatory agencies, if required by law
  • Legal action in the case of willful misconduct or data breaches

Acknowledgment

By accessing AIM-Port, users acknowledge they have read, understood, and agree to comply with this Acceptable Use Policy.